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Setting up NetZero for the first time

1. Double-click the NetZero icon on your desktop.

2. Once the program starts, your Member ID and password will be automatically filled in, or you can choose to login under another account.

Optional: If you would like to type in your password each time you log on, uncheck the box next to Save password.

3. Click Continue.
4. The Choose a Connection Type window will appear. If you would like to connect to the Internet using a dial-up modem, leave the circle next to NetZero Dial-up Internet Access checked. If you prefer to hear your modem while you are being connected, click the circle next to No for the question Would you like to mute the modem?

If you already have a high-speed Internet service and want to connect to NetZero using a DSL, cable or a LAN connection, click the circle next to Use Another Connection.

5. Click Continue.
6. The Set Up a Dialing Location screen will appear. Enter the area code and the phone number you are dialing from.

7. In the box that says Please provide a name for this Dialing Location, type in a name of your choice (e.g. Home or Office).
   Note: The default setting is Home.
8. If you would like to disable call waiting, click the circle next to Yes for Question 3. Do you want to disable call waiting?

Note: You must have the call waiting facility on your phone for this to function. For more instructions click the Tell Me More link.

9. If you need to dial a number to reach an outside line, click the circle next to Yes for Question 4. and input the number (i.e. 8 or 9).
10. If you would like to setup advanced dialing rules, click Advanced and add the appropriate dialing preference(s).
11. Click Continue.
12. The NetZero software will now dial an 800 number to download the most current list of access numbers.
13. The Select Access Numbers screen will appear. Based on the information you provide, you will see a list of access numbers that are local to you. If you would like to view the access numbers for another area code, select the appropriate area code from the drop-down menu next to View access numbers for another area code.

14. Click the checkboxes next to the access numbers you want to use.
15. If you need to dial a '1' before a number, click the checkbox under Dial '1' next to the corresponding number.
16. If you need to dial an area code before a number, click the checkbox under Area Code next to the corresponding number

Note: You may need to Dial 1 and the Area Code for numbers that are not local to you.

Please check with your telephone company to confirm that under your calling plan the chosen access numbers will not result in additional charges. You are solely responsible for all telephone charges related to accessing our services and NetZero will not reimburse you for any such charges, including long distance or toll charges.

17. When you are satisfied with your number selections, click Continue.
18. The Congratulations screen will appear. Your chosen list of access numbers will appear according to your settings. If you need to make any changes, click Back.

19. Click Connect to log on to NetZero.

The next time you log on to NetZero (after double-clicking the desktop icon), you will see the screen below. Click Connect to log on to NetZero.