Nothing happens when I run a full system scan in Norton AntiVirus Online

If you are unable to scan using the Norton AntiVirus Online Full System Scan, then please click on the link below for detailed information on how to resolve the problem.

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2005011117222406

Note: This Symantec link is being provided for your convenience only. By clicking on this link you will be leaving the NetZero support site and entering Symantec support. NetZero is not liable for nor makes any guarantees about any issues that may arise from the troubleshooting steps provided by Symantec. If you need to contact NetZero support, please click here

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