Auto-Protect displays 'Off' and Email Scanning displays 'Error' in the Norton AntiVirus System Status screen

If the Norton AntiVirus Auto-Protect feature stopped working, and attempts to enable fail, then please click on the link below to for detailed instructions on how to resolve the problem.

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2004100410030506

Note: This Symantec link is being provided for your convenience only. By clicking on this link you will be leaving the NetZero support site and entering Symantec support. NetZero is not liable for nor makes any guarantees about any issues that may arise from the troubleshooting steps provided by Symantec. If you need to contact NetZero support, please click here

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