If you have installed Norton AntiVirus but were not able to activate it, double-click on the Norton icon on your desktop.

1. On the Software Service screen and select: I have already subscribed to Norton AntiVirus. Activate my software.
2. Enter your activation PIN in the My Service PIN field of the Norton AntiVirus Service Activation screen.

(Note: your PIN is included in the Welcome letter you received after signing up for &bandName; DSL service. If you can't find the letter, you can get your PIN by logging in to http://account.netzero.net/s/account)
3. 3.Once software activation process is complete, you'll be prompted to run LiveUpdate to update Norton AntiVirus and virus definitions.

If you need any further assistance, please click here for a list of available support options.