Is NetZero really free?

During the course of each calendar month (Jan, Feb, etc.) your household* may utilize NetZero's Free Service for up to 10 hours without incurring any charge. If your household* has reached the 10-hour limit during a calendar month, we will notify you after you login and present you with various options to continue your time online.

If you would like more information about our various Pay Service options, click here.

*The 10-hour per month limit is per household and we assume that each household has only one computer and one phone line. If you are sharing a computer or phone line with other NetZero users, your hourly usage will be aggregated with those users - even if you have separate Member IDs.