What do I do if my credit card has been charged without my authorization?

Contact NetZero immediately at 1-866-841-1442 in the event of any known or suspected unauthorized use of your account, password, or credit card information.

When you call, be prepared to provide your NetZero Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.

To send a customized request to the NetZero Customer Support Team, create your own personal ticket by visiting our Web site at http://www.netzero.net/support/pat/. You will receive personalized assistance from a Customer Support technician in approximately one business day.