My NetZero
Channels
Help
My Account
Message Center
Billing Center
Password Issues
Download / Order
Security
Contact Us
Select a different
Operating System
Windows98
Windows95
WindowsME
WindowsNT
Windows2000
WindowsXP
WindowsVista
Mac OS-9
Mac OS-X
Linspire
Connection Problems
I can't connect to the Internet.
The DSL light on my modem is on, but I can't get Web pages and/or email.
I switched to NetZero DSL from a different DSL provider, and can no longer connect to the Internet.
What causes poor connection quality?
Why am I getting random/frequent disconnections?
Why is my Internet connection slow?
The DSL light on my modem is blinking green fast.
The Internet light on my modem is solid red.
The Ethernet or USB lights on my DSL modem is off.
Error "Broadband Link is Currently Not Available"
Error "Intermittent Connection Issue"
Error "No DSL Connection"
Excessive Sessions Warning
I lose my DSL connection when answering a phone call.
Where can I check the settings for my DSL modem?
I set up my NetZero DSL, but I'm not sure that I did it correctly. How do I set it up again?
How do I check if my modem or internet connection is working?
How do I make sure that no one changes my DSL modem settings?
Error - Member ID or Password is incorrect.
Why can't I connect with my desktop icon?
Search our knowledge base