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1. What is the NetZero Refer-A-Friend program?
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Through the NetZero Refer-A-Friend program, NetZero Members can earn $30 for each person they refer who signs up for one of the following NetZero Internet access plans: the NetZero Platinum or HiSpeed dial-up plans or any DSL plan.
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2. How much do I earn for referring a friend as part of the Refer-A-Friend program?
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A Referring Member will earn $30 for each friend they refer who satisfies all of the program requirements.
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3. What are the requirements that my friend must meet so that I can earn a $30 referral reward?
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Your friend must provide your netzero.com email address when they register for one of the following NetZero Internet access plans: the NetZero Platinum or HiSpeed dial-up plans or any DSL plan through a CD, on the Internet or over the phone. Your friend must paying member in good standing for the first 3 months after signing up. Your friend can't be a current or former NetZero member.
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4. How should my friend provide my email address to let NetZero know that I referred them?
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If your friend signs up on the web, he or she should enter your netzero.com (or netzero.net) email address in the designated field during registration. If your friend registers by phone, he or she should mention it to the sales agent.
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5. Can a NetZero Free Member refer friends as part of the Refer-A-Friend program?
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Yes, NetZero Free Members are eligible to refer friends to the NetZero Platinum or HiSpeed dial-up plans or to any DSL plan.
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6. When and how will I receive my $30 referral reward?
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Once your friend has satisfied all of the program requirements and you have provided NetZero with a valid mailing address, NetZero will pay you about 45 days after any referral rewards are earned. Payments will be sent via check to the valid address specified in your member profile. To update your member profile, click here.
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7. Is there a limit to the number of New Members I can refer?
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No. There is no limit to the number of New Members you may refer. As long as the New Member you refer meets all the program requirements you will earn the $30 referral reward.
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8. What if I am encountering a problem or have a question that is not answered here?
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Click here
for a complete list of program rules and guidelines. Please report any problems or send additional questions to
referrals@support.netzero.net.
Customer Service reps can't answer questions regarding the Refer-A-Friend program over the telephone.
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9. What will you do with the email addresses I submit for referral?
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We will only send your friends a one-time Refer-A-Friend email invitation and their email addresses will not be stored or used for any other purpose.
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10. What does the referral email my friends will receive say?
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Click here
to see a copy of the email that will be sent to your friends.
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