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Refer-a-Friend Rules


NetZero Refer-A-Friend Rules: Program

Referring Members may earn a one-time bounty for each person they refer to become a New Member to certain versions of the NetZero dial-up service or to any NetZero DSL Internet service under the NetZero Refer-A-Friend program. A NetZero member becomes a Referring Member when a New Member provides the referring NetZero member's valid NetZero email address either 1) in the box designated for referrals during the registration process or 2) to the NetZero customer service agent if registering over the telephone.

A "Referring Member" must be a current subscriber in good standing to either the NetZero Platinum or HiSpeed dial-up plan or to any DSL plan.

A "New Member" is a new subscriber that registers for a NetZero Platinum or HiSpeed dial-up plan or for any DSL plan via a floppy disk, pre-install, on the Internet, or registers over the telephone, provides the NetZero email address of one Referring Member during the registration process, pays with a valid credit card, check, or electronic check, and remains an active member with an account in good standing for the first three months following registration.

A New Member cannot be a current or former subscriber to any NetZero service. New Member specifically excludes any subscriber that elects to pay for the service by any method other than credit card, check, or electronic check unless otherwise allowed by NetZero.

Referral Process

A New Member must enter the Referring Member's valid NetZero email address (an email address with @netzero.com as the mail domain) in the box designated for referrals during the registration process or provide the Referring Member's valid NetZero email address to the NetZero customer service agent if registering over the telephone. If a referral box or other mechanism is not provided during the registration process, then the particular service or version of the service is not a part of the Refer-A-Friend program. Without limiting the generality of the foregoing, versions of the service that are less than $11.95 per month or include trial or free months may not be eligible for the Refer-A-Friend Program. New Members that switch from an eligible version of the service to an ineligible version of the service during the initial three month period do not qualify for bounties. If an email address other than a NetZero email address is provided, no bounty will be earned even if such email address correctly identifies a particular Referring Member. A New Member may indicate only one Referring Member. No referrals, corrections or updates may be provided after registration is completed. Employees (and family members) of United Online or United Online subsidiaries are not eligible to participate in the Refer-A-Friend program.

Bounty

The amount of the one-time bounty payable for each New Member attributable to a particular Referring Member is set forth on the NetZero affiliate web page at https://my.netzero.net/start/refer.do . A Referring Member will earn the applicable bounty only when a New Member satisfies all of the required conditions and the Referring Member provides NetZero with a valid mailing address. NetZero reserves the right to determine, in its sole discretion, whether a particular referral or New Member is fraudulent, and may withhold bounty payments pending such determination. Fraudulent referrals, Referring Members with invalid mailing addresses, or New Members do not qualify for bounties.

Payment

NetZero will pay bounties to Referring Members approximately 45 days after the bounties are earned. Payment will be made in the form of a check sent to the valid address specified in a Referring Member's member profile. To update member profile, click Options at the top of the main NetZero interface, then select "Update Member Profile". If the option is not available, go to https://account.netzero.net. Referring Members are responsible for providing correct address information at all times, and NetZero is not responsible for undeliverable payments. Please report any problems or questions to referrals@support.netzero.com. Customer service representatives cannot answer questions regarding the Refer-A-Friend program over the telephone.

Changes

NetZero may, in its sole discretion, discontinue or alter any aspect of the NetZero Refer-A-Friend program at any time, without notice, and without liability. Visit these rules periodically for updates or changes. NetZero may terminate or suspend your participation in the Refer-A-Friend program at any time. For the latest version of these rules, email us at referrals@support.netzero.com.

The Netzero Refer-A-Friend program is subject to the terms of service found here.




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