Accelerated Dial-Up
- Surf up to 5x Faster**
- Free NortonTM AntiVirus
- No Credit Card Required
- Email with Spam Protection


Save $60
with a pre-paid plan.
Get the same accelerated dial-up service for only $9.95 a month with an annual payment.
Basic Dial-Up
- Unlimited Nationwide Access
- No Credit Card Required
- Email with Spam Protection
Free Dial-Up
Enjoy reliable connections, plus Free NetZero Email. Easy signup, no obligation.
Free Email (with Video Mail)
Connect face-to-face with anyone. Easy signup - no download, no obligation.
Connect face-to-face with anyone. Easy signup - no download, no obligation.
Feature Comparison
See the value that NetZero Dial-Up provides vs. competitors.
FAQs
Learn more about NetZero Dial-Up, how it works, and what it can do for you.
| Standard Cost Per Month* | $9.95 - $14.95 | Up to $25.90 | $21.95 | $18.95 | |
| NortonTM AntiVirus Included | ![]() |
NO | NO | NO | NO |
| Connection Commitment | ![]() |
NO | NO | NO | NO |
| No Credit Card Required | ![]() |
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NO |
| Unlimited Access | ![]() |
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| Email Spam & Spyware Protection | ![]() |
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| Email Storage | 1-2 GB | Unlimited | 100 MB | 100 MB | 10 MB |
* More details and limitations
Price
Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $1.95/min ($2.95 CDN/min in Canada). You are responsible for all telephone charges and any technical support charges incurred even during any free or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or discounted periods. To cancel your service, please call 1-800-851-7908. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Spam/Virus Protection
Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Live Technical Support
Free live technical support available only for first-time connection during first 30 days after registration. After your first connection, a charge of $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old to call. NetZero HiSpeed Accelerated Dial-Up only available for Windows. All offers, features and pricing subject to change. All Norton technical support calls are charged at $1.95/min.
Standard Cost per Month
References to AOL®, EarthLink, PeoplePC and MSN pricing and savings amounts based on U.S. standard monthly rates for standard versions of service as of 10/15/2009. Competitors may offer prepaid packages that may reduce the amount of savings. AOL®, EarthLink and MSN are trademarks of their respective owners.
Email Storage
EarthLink provides 100MB for each of 8 email addresses/accounts. MSN provides 10 GB for the first email address/account, and 5GB for each of 10 additional email addresses/accounts. PeoplePC provides 100MB for each of 2 email addresses/accounts.
Norton AntiVirus Online
© 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Microsoft, Internet Explorer, Windows, and Windows Vista are trademarks of Microsoft Corporation, registered in the United States and other countries. Other names may be trademarks of their respective owners.
Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $1.95/min ($2.95 CDN/min in Canada). You are responsible for all telephone charges and any technical support charges incurred even during any free or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or discounted periods. To cancel your service, please call 1-800-851-7908. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Spam/Virus Protection
Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Live Technical Support
Free live technical support available only for first-time connection during first 30 days after registration. After your first connection, a charge of $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old to call. NetZero HiSpeed Accelerated Dial-Up only available for Windows. All offers, features and pricing subject to change. All Norton technical support calls are charged at $1.95/min.
Standard Cost per Month
References to AOL®, EarthLink, PeoplePC and MSN pricing and savings amounts based on U.S. standard monthly rates for standard versions of service as of 10/15/2009. Competitors may offer prepaid packages that may reduce the amount of savings. AOL®, EarthLink and MSN are trademarks of their respective owners.
Email Storage
EarthLink provides 100MB for each of 8 email addresses/accounts. MSN provides 10 GB for the first email address/account, and 5GB for each of 10 additional email addresses/accounts. PeoplePC provides 100MB for each of 2 email addresses/accounts.
Norton AntiVirus Online
© 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Microsoft, Internet Explorer, Windows, and Windows Vista are trademarks of Microsoft Corporation, registered in the United States and other countries. Other names may be trademarks of their respective owners.
Why should I choose NetZero?
Experience fast connections, reliable Internet service with thousands of access numbers nationwide, and other great member benefits such as free email.
What types of Internet access does NetZero offer?
NetZero offers the following Internet access services. Click the link to read more.
NetZero HiSpeed (for PC only) - Surf up to 5x Faster** Includes 2 GB of email storage, Pop-Up Blocker, Norton™ AntiVirus online and more!
NetZero Platinum - Unlimited dial-up Internet access at the best price going!
Free Internet Access (for PC only) - Up to 10 hours of Internet access per month.
NetZero Toll-Free (for PC only) - Connect to the Internet using NetZero's toll-free 800 access number plus get all the features of NetZero HiSpeed.
NetZero DSL - Surf the web with blazing fast broadband speed, plus get free Norton AntiVirus online and more.
I'm a Mac user. Can I use NetZero as my Internet Service Provider?
We currently offer NetZero Platinum only for Mac OS X users. If you use a more recent version of the Mac OS, you will not be able to use NetZero Platinum. If you are using Mac OS X, simply visit www.netzero.net from your Mac and sign up for a NetZero Platinum Mac account.
Do I need a home phone line to use NetZero Dial-up Internet service?
Yes. In order to use a dial-up Internet service you must have an active home phone line or land line. To check if your phone line is active, plug a regular telephone to your wall jack and listen for a dial tone.
Does NetZero offer reliable dial-up connections?
NetZero has thousands of access numbers nationwide to make it easy for you to get online with fewer busy signals and disconnects. Plus, our exclusive Connection Commitment ensures that if you do not get online within the first month of your membership, you can call Technical Support FREE at 1-866-841-1442. To check to see what access numbers are available in your area, click here.
Can I have multiple email accounts with NetZero?
Yes. You can set up multiple free email addresses with NetZero. Every member in your household can have his or her own email address with a separate Member ID login and password.
Will there be any additional expenses, such as phone charges?
NetZero does not charge any additional phone charges. However, depending upon the NetZero access numbers you choose, your location and your calling plan, you may incur toll charges and long distance charges in excess of local service charges on your telephone bill.
To find out whether you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. You are responsible for all such charges.
To find out whether you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. You are responsible for all such charges.






